Cybersecurity for Co-operatives: Why It’s More Than Just IT’s Job

In today’s digital landscape, cybersecurity is no longer a niche concern reserved for IT departments — it’s a strategic imperative that touches every corner of a co-operative’s operations. From member data to governance systems, the risks are real, and the responsibility is shared.

Why Co-ops Are Uniquely Vulnerable

Co-operatives often operate with lean resources and a strong emphasis on transparency and member engagement. While these values are strengths, they can also create vulnerabilities if cybersecurity isn’t embedded into the organizational culture. Cyber threats don’t discriminate — and co-ops, like any other organization, are targets.

Beyond Firewalls: A Governance Issue

Cybersecurity is fundamentally a governance issue. Boards and senior leaders must understand the risks and ensure that policies, training, and oversight are in place. This includes:

• Regular risk assessments

• Clear incident response plans

• Ongoing education for staff and members

• Vendor and third-party risk management

The Role of Members and Staff

In a co-op, every member has a stake — and that includes a role in protecting the organization’s digital assets. Simple actions like using strong passwords, recognizing phishing attempts, and reporting suspicious activity can make a significant difference.

Building a Culture of Cyber Resilience

Creating a cyber-resilient co-op means fostering a culture where security is everyone’s responsibility. This includes:

• Integrating cybersecurity into onboarding and training

• Encouraging open dialogue about digital risks

• Celebrating proactive security behaviours

Looking Ahead

As part of the Directors' Forum Cybersecurity Task Force, I’ve seen firsthand how co-ops can come together to share knowledge and strengthen sector-wide resilience. Whether through virtual training or conference panels, I’m committed to helping co-operatives build the skills and strategies they need to thrive securely.

Cybersecurity isn’t just about technology — it’s about trust, governance, and the future of the co-operative movement.

Submitted by Ophelia Chang, Director, Risk Management, TAI & Director, FirstOntario Credit Union

The views and opinions expressed in this article are those of the author, and do not necessarily reflect the official policy, position, or views of her employer or any organization with which she is affiliated.