Cybersecurity for Co-operatives: Why It’s More Than Just IT’s Job

In today’s digital landscape, cybersecurity is no longer a niche concern reserved for IT departments — it’s a strategic imperative that touches every corner of a co-operative’s operations. From member data to governance systems, the risks are real, and the responsibility is shared.

Why Co-ops Are Uniquely Vulnerable

Co-operatives often operate with lean resources and a strong emphasis on transparency and member engagement. While these values are strengths, they can also create vulnerabilities if cybersecurity isn’t embedded into the organizational culture. Cyber threats don’t discriminate — and co-ops, like any other organization, are targets.

Beyond Firewalls: A Governance Issue

Cybersecurity is fundamentally a governance issue. Boards and senior leaders must understand the risks and ensure that policies, training, and oversight are in place. This includes:

• Regular risk assessments

• Clear incident response plans

• Ongoing education for staff and members

• Vendor and third-party risk management

The Role of Members and Staff

In a co-op, every member has a stake — and that includes a role in protecting the organization’s digital assets. Simple actions like using strong passwords, recognizing phishing attempts, and reporting suspicious activity can make a significant difference.

Building a Culture of Cyber Resilience

Creating a cyber-resilient co-op means fostering a culture where security is everyone’s responsibility. This includes:

• Integrating cybersecurity into onboarding and training

• Encouraging open dialogue about digital risks

• Celebrating proactive security behaviours

Looking Ahead

As part of the Directors' Forum Cybersecurity Task Force, I’ve seen firsthand how co-ops can come together to share knowledge and strengthen sector-wide resilience. Whether through virtual training or conference panels, I’m committed to helping co-operatives build the skills and strategies they need to thrive securely.

Cybersecurity isn’t just about technology — it’s about trust, governance, and the future of the co-operative movement.

Submitted by Ophelia Chang, Director, Risk Management, TAI & Director, FirstOntario Credit Union