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Building Member Trust and Loyalty: Relationships That Stand the Test of Time
Building member trust and loyalty takes more than recruitment—it requires consistent communication, meaningful check-ins, and genuine relationship-building. Drawing on nearly 20 years at the Ontario Co-operative Association, this article explores five practical strategies to strengthen member engagement, improve retention, and create lasting partnerships that lead to greater collaboration, support, and shared success.

Audrey Aczel
Jul 295 min read


Hosting a Virtual AGM: Practical Pointers for Co ops and Credit Unions
Running an Annual General Meeting has never been simple — but doing it virtually adds a whole new set of twists. Luckily, with thoughtful preparation and the right tools, a virtual AGM can be smooth, democratic, and surprisingly energizing.

Audrey Aczel
Mar 234 min read


The Benefits of Being Co-operative
Let's look at how ClimateCare benefits from being structured as a co-operative – and how your business might too!
Tom Rand
Feb 94 min read


Advancing the Co-operative Movement through In-Person Networking
In an age where digital connections dominate, the power of face-to-face networking remains unmatched—especially in the co-operative sector.

Audrey Aczel
May 22, 20252 min read


Fostering Member Engagement
Fostering member engagement is crucial for the success and sustainability of co-operatives.

Audrey Aczel
Aug 12, 20243 min read
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